Customer Service Practitioner
Customer Service Practitioner
Levels: 2
Duration: 12 Months
Location: Workplace Learning
Key Learning topics covered during the apprenticeship include:
- Knowing your customers
- Dealing with customer conflicts and challenges
- Communicating with customers
- Knowing the organisation
- Product and service knowledge
The Level 2 Customer Service Practitioner apprenticeship is suitable for individuals who are for anyone providing customer service products and services for
businesses and other organisations, including face-to-face, telephone, digital and written contact and communications.
To find out more, please follow the link: Government Funding or call 01902 475 695.